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Item# JBLE25BTWHT
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Rated 5 out of
5
by
GeoffBlore from
Great value!
I bought these earphones because I play squash which makes it hard to train with wired earphones. The sound quality is good and battery life is impressive. Very happy customer!
Date published: 2017-10-08
Rated 5 out of
5
by
Tiger23 from
Great Sound! Simple Configuration!
Purchased these for my wife's birthday. She loves these for both her phone and laptop. Bluethooth paring was very easy. Sound quality is excellent.
Date published: 2018-08-11
Rated 5 out of
5
by
kniemiec from
Battery works long. You can hear clearly music an.
I need it for trainings. Not I'm not worry about crashing my probe during running by hitting the cable. Fully recommend. Good price
Date published: 2017-08-22
Rated 5 out of
5
by
Spate122 from
Son loves them
He wanted wireless earbuds to ski but one wipeout and they’re gone. These are perfect.
Date published: 2018-01-02
Rated 5 out of
5
by
Marilyn from
Bluetooth
I bought this a month ago for my granddaughter's Christmas present and now my husband wants one
Date published: 2017-12-16
Rated 5 out of
5
by
Dani23 from
Love the sound
Bought these headphones a month ago. The shirt clip broke after 3 weeks, but the headphones work great and have great sound!
Date published: 2018-04-12
Rated 4 out of
5
by
Andrewbb13 from
Amazing earbuds for the price!!!
I bought them yesterday and used them in my commute and on a workout at the gym as well, although I know they are not advertised as workout earbuds. The performed amazingly well and they didn't fall from my ears one time!!! In a workout that included jumping exercises. Amazing sound for the price and it isolates well. After the workout I noticed one small problem. When I answer calls from my huawei p9 lite phone the caller cant hear me clearly. There are gaps in my talking. I tried it from a windows phone and it works flawlessly. So is it a firmware issue? Is my Bluetooth on my huawei p9 lite old? It doesn't make sense because it's a last year's model. T
Date published: 2017-06-04
Rated 5 out of
5
by
Andrew7 from
Great headphones
Perfect sound....Pure bass. I am completely satisfied.
Date published: 2018-07-04
Rated 5 out of
5
by
msthang from
Earbuds
Love them best set I've purchased in a while. JBL has great products
Date published: 2018-05-22
Rated 5 out of
5
by
Steve1988 from
Love them
Just bought these and I love them. They are so comfortable and have great sound. A wonderful price also.
Date published: 2017-11-22
Rated 5 out of
5
by
GregJ83 from
The best yet!!!
I was just thinking about how long I’ve had these headphones and it made me want to write a review. I believe I purchased these headphones at Walmart for about 50 dollars. They’ve lasted me at least a year. I’ve never had a pair of headphones to last this long. I bought a pair of LG headphones for 150 dollars and they stopped worked after 7 or 8 months. On top of it all, they sound really good...just as good as the LG headphones, if not better. I would definitely recommend these to anyone.
Date published: 2018-05-17
Rated 5 out of
5
by
Chacoli from
Magnificent Sound
I bought them because my other headphones broke now I'm glad they did. These headphones are light so you don't feel them on your neck, compact and have a great sound.
Date published: 2017-06-21
Rated 5 out of
5
by
Tonyjonesx from
Nice earphones
They are nice but, wearing them while they are not connected to the back of your shirt collar. Could be a lose.they can fall from your neck.without your notice.but they do sound great.
Date published: 2018-09-24
Rated 5 out of
5
by
RAFEEQ from
Sound quality very nice. But design not good. Always fell down.
Date published: 2018-08-28
Rated 1 out of
5
by
Roman78 from
Just Not Worth It
I bought my first pair of these about 2 weeks after Christmas 2017. Had problems with them staying connected. Sound was always spotty and garbled. I was always told I sounded muddled when taking calls. The shirt clip broke. I had them replaced. Got my replacement first week of March 2018. Continue to have the same issues. Some times they won't connect at all. Other times they disconnect all on their own. Still getting garbled calls and once again THE SHIRT CLIP BROKE.
For what you pay for these headphones I expected a better quality.
These headphones are used for talking on the phone while I'm driving or in my office. So there really is no reason for the clip to be breaking yet again.
Date published: 2018-04-24
Rated 5 out of
5
by
Zaca from
Nicest ear buds
Just simple earbuds that sound great; that last a full work day .
Date published: 2017-07-04
Rated 5 out of
5
by
BethG from
Stays connected, even 20 feet away!
These headphones sound great, look great, and work even up to 20 feet away or through the wall of the next room over! They came with a nice little carrying pouch that holds everything, and also have a nice, durable cord. The extra ear cushions are fabulous, too. I would DEFINITELY purchase again or give as a gift!
Date published: 2017-05-23
Rated 5 out of
5
by
pivk7 from
E25BT multiple device pairing
Hey, I wanna know if you can somehow clear device pairing list, because if someone connects on it while you are trying to connect, he can play his music and it stops yours, so i wanna know if you can clear the list to avoid that problem
Date published: 2017-04-07
Rated 5 out of
5
by
AMAM from
Good quality for a fair price
My first wireless headphones and I am very happy with them. They are light, sit tight (which makes them great for sport) and have a good sound. I don't have them for very long yet, so I can't make a statement about their durability.
Date published: 2018-02-03
Rated 5 out of
5
by
Mina from
Would suggest
Love it, looks good and sounds good. Very durable and nice bluetooth connection.
Date published: 2017-06-17
Rated 5 out of
5
by
Ant310 from
Wireless never get in your way if busy on the move
Date published: 2017-12-11
Rated 5 out of
5
by
JPs Love 1 from
Clips on
I love these. They fit perfectly without irritation. The clip to hold them in place is a plus. I am very pleased with the sound quality as well. I bought another wireless brand before these and at full volume you could barely hear them. My workplace is noisy and these wireless headphones stand up to the challenge. I use them all day every work day. I do plug them into the charger on my breaks just to make sure I get through the day. Though I must add I have forgotten to plug them in now and again but still did not lose my connection. So yeah I am very pleased with my E25BT red wireless headphones.
Date published: 2020-05-02
Rated 5 out of
5
by
Cg712 from
Great quality
Brought mine over six months ago and still like brand new after regular wear and use. Good fit and stay in place. Sound is just a bit muffled on the low end but still a good all around sound.
Date published: 2017-04-28
Rated 5 out of
5
by
Brian payne from
Bought these 2 weeks ago and happy I did. Great deep sounds and the bt works for a pretty good distance.
Date published: 2017-12-29
Rated 5 out of
5
by
YautjaDreads from
3 Years Later!
I have had mine for over 3 years! I have used this countless times and it still works great! I thought these would never even come close to lasting me this long, and the only thing that broke was the clip which I had to call to order another piece. The clip is very durable, but I accidentally snapped it when I was lifting weights...Not the best idea to do deadlifts with, but everything else like skateboarding and jogging works beyond my expectations! Highly recommend:)
Date published: 2019-04-01
Rated 1 out of
5
by
Casey R from
Do NOT buy these head phones.
I bought these headphones because out of all the brands available, JBL was the brand I new made amazing PA speakers and likely had great headphones too. The sound was great but the Blue tooth was horrid. They constantly disconnect then get stuck in an on position in which you cannot reconnect neither shut them off until they are reconnected to power. They are literally awful and I'm so mad that I spent $60 on these "Nice" headphones when I could have gotten functioning headphones for a 1/6 of the price.
Date published: 2018-04-24
Rated 5 out of
5
by
allhel from
fine ear bugs
Good performance, but they are not very good for sports.
Date published: 2017-08-04
Rated 5 out of
5
by
kellyw from
Great features!
The sound is great and these headphones are extremely functional! They come with everything you could possibly want and need!
Date published: 2018-01-02
Rated 1 out of
5
by
Schummy from
Good sound for music. Mobile microphone is poor an
Overall the sound quality is good for an in-ear headphones. Not so comfortable for long use. The pain point is the microphone performance for mobile calls. It just doesn’t work since you have to change the sound to mobile device as no one can hear you clearly as expected.
This is the second unit I’m using after a replace under warranty and the response is the same.
For the price I’ve paid for this headphones from JBL/Harman Kardon I would expect much more on this specific part.
I cannot give more than one star as half of the proposed functionalities doesn't work as expected.
Date published: 2018-05-30
Rated 2 out of
5
by
May1 from
Disappointed!
My first thought was that there’s barely any bass. My next thought was that it takes forrrrevvverrr for them to charge. Later discovered the charge doesn’t last long either. The power button is situated between the volume buttons with an indistinguishable feel, so you have to physically look for the power button and hold down on it forever for it to work. Not a very intuitive design. And the worst bit, they’re absolutely useless for talking on the phone with. Nobody can ever hear me. EXTREMELY frustrating and disappointing!!!
The only pro is that they’re comfortable in my ears.
Date published: 2018-06-07
Frågor och svar
Bought mine last week and the sound keeps on fluctuating. (At some point, there will be no audio then later it resumes to its normal state). Is there a way this can be solved? I'm just less than 1ft away from the device (so it's not distance a prob).
I am sorry to hear that you are having this issue with your E25BT. What you are experiencing is not normal. To isolate the issue, please try to connect the E25BT to a different source(smartphone or tablet). I noticed that you are in Philippines. If you are still experiencing issues, please submit a case at support.apac@harman.com and our Customer Service team will be glad to assist you.
Date published: 2021-06-06
They won't turn on or show any light, even when its connected to the charger. Only when connected to the charger and pressing the middle button the light blinks very fast 3 time white and once blue but nothing happens. Can anyone help, please?
We'd like to check some settings on your end so we can find out our options., please submit a case request and so we can assist you: www.jbl.com/support-contact.html
Date published: 2021-06-06
How loud do the headphones go?
We don't have any exact measurement on how loud it is but it's definitely enough for you to appreciate your music.
Date published: 2021-06-06
Is it possible to turn off the sound when the device turns itself off? Did not find the option in the manual though. Do not want the jumpscares when falling asleep with peaceful meditation music and at some point ---- CABOOM!!...
Thank you for your question.
No, unfortunately it's not possible to turn off that sound. Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance.
Please see https://uk.harmanaudio.com/support-contact.html#ns for further details.
Thank you.
Date published: 2021-06-06
Hello, I'm from Argentina. I bought this 2 weeks ago in NY and now when I try to turn on they don't turn on. I have already try to charge them and still not working. I have also try with another cable, and no luck. How I fix this?
I can see that you've already submitted a case with us and is already being handled by one of our Customer Service Representatives. Please reply to their communication if you need anything additional.
Date published: 2021-06-06
I got my E25BT 2 months ago, they are working fine for me. However the shirt-clip failed miserably within 40 to 50 days of usage. I tried looking online to purchase some replacement but I couldnt find any. Could you please recommend a solution?
We are sorry to hear about the issues you are having with our product. Please reach out to your local JBL Customer Service for information on parts availability, thank you!
Date published: 2021-06-06
I've been using the jble25bt for a while now But all of a sudden, it can't turn on unless i plug the charger in and take it out and after 20 seconds it turns off. What can i do?
We would like to work with you directly to help you with your issue. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Date published: 2021-06-06
Can JBL E25BT pairing with MacBook?
The E25BT utilizes the standard Bluetooth Stereo Audio drivers available in most laptops. There are two different Bluetooth protocols, one for Headset Audio used for talking on the telephone, and the other for high quality stereo audio listening. Being that the E25BT is a speaker; your computer must connect to the E25BT using the Stereo Audio protocol. Your best bet is to go into your control panel and find the Bluetooth setup. This setup usually provides a setup wizard and will take you through the steps to install the drivers needed for Stereo Audio.
Date published: 2021-06-06
How do i keep my E25BT Earbud wires clean? The wires are just super easy to catch dirt and I have no idea how to clean them.
Wipe them off with a damp cloth with mild solution of dishwasher liquid. Make sure that no water floats into the headphone. You can also purchase the JBL Headphones Charging case to keep it clean. Please check the link below for more details, thank you.
http://www.jbl.com/wireless-accessories/JBL+HEADPHONES+CHARGING+CASE.html?dwvar_JBL%20HEADPHONES%20CHARGING%20CASE_color=Black
Date published: 2021-06-06
Why i charge my jbl E25BT the light on just for few second??? Can u explain???
We would like to work with you directly to help with your inquiry. Please submit a case request at http://www.jbl.com.sg/support-contact.html and the Customer Service Team will be more than happy to assist you.
Date published: 2021-06-06
Hi does this E25BT support the JBL app on iphone/android?
The E25BT does not support the My JBL Headphone or any JBL app.
Date published: 2021-06-06
I CAN CONNECT MY E25BT TO MY MOBILE BUT I CAN NOT ANSWER CALLS BECAUSE THE PERSON WHO IS CALLING DONT HEAR ME , I DOWNLOAD A JBL APP AND CHECK THE MICROPHONE AND THAT IS OK BY THE APP WHAT I CAN DO ABOUT IT? I RESTART THE BLUETOOTH BUT IT DOES NOT WORK
Sorry to hear that you are having this issue. What you are experiencing is not normal. Please try pairing the headphone to a different source (smartphone/tablet) then use the mic to isolate the issue. If you are still encountering the issue, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you
Date published: 2021-06-06
My headphones keep turning off by themselves, whats the deal?
You might find the answer to your question in our Product Support FAQ and Knowledgebase Sections. The link is located at the top of this page. To submit a support case, please fill out the Contact Us form at the same location.
Date published: 2021-06-06
Hello, I like this headphone very much! But I have a problem with the microphone - it doesn't pair with my phone (Moto g 6 plus). So I hear the call on the headphones but can't use the mic to talk - like it is not activated. Advise?
We would like to work with you directly regarding your concern. I noticed that you are in Germany. Please submit a case at https://de.jbl.com/support-contact.html#ns and the Customer Service team will be more than happy to further assist you.
Date published: 2021-06-06
I've been loving this headset so far. Yesterday I turned my phone's Bluetooth off while pairing. It's frozen in connecting-mode ever since. should I: - let the battery empty out? - charge it a night? - bring it back to the shop? (I have invoice)
We would like to work with you directly to help you with your issue. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Date published: 2021-06-06
My headphones have sound in both ears with my phone but only in one ear with my iPad? I need a solution or I’ll be returning them.
We would like to work with you directly to help you with your issue. I noticed that you are in Australia. please submit a case at support.apac@harman.com and our Customer Service Team will be more than happy to further assist you.
Date published: 2021-06-06
Are these earphones waterproof or water resistant? If so, to what extent are they?
Hi, The E25BT are not water resistant, nor sweat-proof. For those kinds of headphones, you may visit our official website for the list of sport headphones we have that are sweat-resistant: https://www.jbl.com/sport-headphones/
If you have questions, please feel free to contact us directly by submitting a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Date published: 2021-06-06
I recently bought a set of these earphones on a trip to london. the spring on clip that attaches them to my clothing broke, can i purchase this clip separately?
We would like to work with you directly to help you with your issue. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Date published: 2021-06-06
Which power sources can I use to charge the E25BT? I'm afraid tha my cellphone power brick (5V, 2A) might damage them. And when I use them with my ipod touch 5th gen, the sound gets a bit distorted and noisy, but it works perfectly with my cellphone.
It can be charged by any charger with a minimum output power of 5V 1A or higher. The higher the amperes the faster/shorter time that it will charge your E25BT.
Date published: 2021-06-06
what are the specifications of charger to be used for charging the Headphone E25BT?
You can use any USB phone charger to charge our JBL E25BT.
Date published: 2021-06-06
When i connect earphones to any device and start playing something i get disconnect but earphones still show blue light. After this no one button don't work and earphones too ( It's new earphones
I am sorry to hear you are having this issue. Please try to reset the E25BT by pressing and holding the middle button while it’s on until the blue light is blinking. That means the headphone is ready to pair again. Also, please try to pair the headphone to a different source(Smartphone or Tablet) to quickly isolate the issue. If you are still having issue, please submit a case at www.jbl.com/support-contact.html and our Customer Service Team will be more than glad to assist you.
Date published: 2021-06-06
Hi, Did anyone managed to pair E25BT with apple watch 2 ? I could not :(
The JBL E25BT should be able to connect directly to your Apple Watch to play music. To do this –
1 - Put your headphones in Discovery mode. While the JBL E25BT is on, press and hold the power button for >2.5 seconds. The light indicator should start flashing red and blue. The JBL E25BT is now on pairing mode.
2 - Open the Settings app on Apple Watch.
3 - Tap Bluetooth.
4 - Select the JBL E25BT.
The apple watch is an extension of the iPhone. If the primary audio content is coming from the phone, the watch and headset will only work if they are within a certain distance of the iPhone.
If you are having issues with this, please submit a case at jbl.com/contactus and our Customer Service Team will be glad to assist you.
Date published: 2021-06-06
Is there a soundkiller in it
We would like to work with you directly to help you with your issue. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Date published: 2021-06-06
Please suggest me how to rectify MIC, The other person is not able to hear any think while in Call. Is there any software or Firmware Upgrade please suggest.
We're sorry for the late response. We don't have any firmware upgrade for the JBL E25BT. However, we'd like to get in touch with you directly so we can check how we can help. Please contact our local support at 1-800-102-0525 between 10:00 am to 08:00 pm (Monday to Saturday) or send an email to india_csupport@harman.com.
Date published: 2021-06-06
I would like to know cell phone it's compatible with ? I have a I-phone 4g Apple
Our JBL E25BT Is compatible with both Android and iOS devices.
Date published: 2021-06-06
How many devices can it connect to at a time?
You will be able to pair the E25BT with multiple devices but you may only have one active connection at a time.
Date published: 2021-06-06
I realise that the E25BT aren't designed for exercise but would they be ok for my afternoon walk where I do work up a little bit of a sweat? Nothing major though.
Hi,
Thank you for your question
Yes, you can easily go for a long walk, and the headphones will be able to stand a little bit of sweat, even these aren't designed as a sports-headphone.
If you require further information, please don't hesitate to send us an email on customer.support@harman.com
Date published: 2021-06-06
I'm having difficulty with my Chromebook recognizing these headphones. Has anyone else had this issue?
Please try these troubleshooting steps on our support page article about "Bluetooth Pairing and Connecting" to isolate the issue with your JBL E25BT. https://support.jbl.com/us/en/
Date published: 2021-06-06
Are they compartible to PS Vita?
There are no known compatibility issues between the JBL E25BT and the PS Vita. If you are having issues ,please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Date published: 2021-06-06
Hello, my BT phones are stuck. Battery shows a blue light but no matter how long I click any (combination) of buttons I don't get the power off sound in order to reset. Isn't there any emergency shortcut to 'reboot' the decice? It is not even 1 month old
We are sorry to hear that you are having this issue. What you are experiencing is not normal. Try pressing and holding the middle button on the inline remote until it powers off. If this doesn't help, please submit a case at www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Date published: 2021-06-06
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