Rated 3 out of
5
by
Filmarc from
Fails Connectivity
Fabulous Sound and extremely happy with that .. when it works!
Connectivity is a nightmare! How on earth in this day and age linking something through Bluetooth is a difficulty?
Took me ages for the iPhone to find it .. worked a couple of days and out of the sudden it lost its connection and since then its hit and miss.
An absolute pity as sound is great and would love to keep it but not knowing when it will decide to work is a huge put off.
Date published: 2020-07-07
Rated 1 out of
5
by
Anonymous from
Support SUCKS
I have had this for 4 days and have not even listened to because it takes an IT person to set it up. There are no instructions, cannot get a reply from the online so called help service, so it is an $80.00 paperweight right now. If there is anyone reading these words, which I doubt, maybe they can can contact me. I am sure it is a great sounding device but I should not have to look up everything on how to operate it.
Date published: 2020-06-11
Rated 2 out of
5
by
BajaPete from
Has problems maintaining connections
Has problems maintaining connections with AirPlay 2 and Chromecast. Works fine one day and no connections the next day. Wi-fi is not the problem as I have consistent connection to Wi-Fi via Netgear Orbi Mesh network. Network has not lost the devices the problem is with the JBL Link Music. I have had better results with HK Citation 500.
Date published: 2020-09-30
Rated 1 out of
5
by
hels from
Very very regretful decision to buy this.
I bought this for my parents as a Christmas present last year and they have only had the time to open this now. Disappointment is an understatement. My fault for not doing more research however I do believe it should've been more obvious on this site that this is not a wireless, portable, blue-tooth speaker. Turns out it is not portable and finding out how to connect the speakers to the phone was very difficult, especially with no very little instruction or guidance given. So disappointed that this wasn't a speaker that could just use blue-tooth to connect, something easy for my parents. Do not be fooled, if you want a speaker that is not connected to a wall and will only work if you connect via google home, then this is not the speaker for you.
Date published: 2020-05-28
Rated 4 out of
5
by
Jcuevas from
Jbl link music
I have been playing with this speaker for a month now. The speaker has a small footprint. It’s a little taller than my UE Wonderboom. It’s a plug in speaker only. I wish it had the ability to be wireless seeing it’s a small form factor. I have two other link units. The 300 and the view. Both have superb sound. The link music has a very flat sound. It gets reasonably loud for its size. The sound is simply good. I am using this in the basement to listen to music while working on my electronics. The fact that it has google assistant is great. I simply give the speaker commands and it follows and answers. Even when the music is up loud, the speaker reacts to commands. This is the first link speaker to offer airplay. I absolutely love this speaker. All the link speakers can be linked together but it’s the Link music that has airplay. I would recommend using this speaker in smaller settings and pushed towards a corner for optimal sound reproduction. Setup of this device was simple. Plug it in and follow the commands on the google home app. My kids have become accustomed to using this speaker because of the google assistant. All of the questions they would typically ask me are now redirected to the speaker. I am slowly adding a jbl link speaker to every room of my house. It’s pretty cool how they can all play the same material at the same time. You can adjust each speakers volume and settings separately so it’s not to overwhelming. As always you get great Jbl build quality, features and sound with this unit.
Date published: 2020-04-11
Rated 1 out of
5
by
MikeTN from
Unbelievably bad!
Received today. This product can ONLY be configured through the Google Home app! Bluetooth won't work without doing that first. And, Google has a problem with certain devices (some phones) that keeps Google Home from being able to "activate the device". So, in the case of certain phones, this speaker is useless until you borrow another device long enough to get it configured.
Date published: 2022-08-26
Rated 5 out of
5
by
Scallywag from
Great speaker and a helpful assistant!
I got this speaker about a week ago and I am very pleased with it. The main feature, of course, is the speaker itself. The sound quality is excellent and resonates well in my living room. It is the perfect device for small gatherings that need a little background music. I also used it for working out at home when I did not want to use headphones. The bass is perfect, it's not overwhelming, but you know it's there. I am very happy with it. Also the assistant is useful for giving me my daily news and the local weather report, pretty handy!
Date published: 2020-03-22
Rated 1 out of
5
by
Jackie288 from
Horrible Product
Half the time it doesn’t show up on google home. It cuts off in the middle of playing music. The initial setup/connection is not easy at all. I can’t for the life of me figure out how to connect to Bluetooth, I fully set up device thought google home assistant and still no option to use with BT. The BT button doesn’t seem to do anything.
Date published: 2020-02-11
Rated 1 out of
5
by
Jonny from
Barely works
Airplay 2 is there, but it's laggy—the JBL will be about a second behind every other speaker you're sending Airplay to, no matter what. And the Bluetooth on my unit straight up does not work.
The JBL Connect app does not recognize this speaker, so if you want that for troubleshooting, you're out of luck. Even trying to Google this speaker is difficult. You end up with results for a lot of other JBL speakers that don't work the same way.
Date published: 2020-06-15
Rated 5 out of
5
by
Sammy123 from
Awesome Smart Speaker
Definitely worth the price. Amazing sound quality for the small package, really like how it works with airplay as well! Just wish Apple Music could work with it through voice
Date published: 2019-12-02
Rated 5 out of
5
by
Adam R from
Exceptional Speaker with Google Assistant!
So, I have to start off by saying that I ended up giving this to my brother for his birthday and as a welcome back to the USA gift. He is team Google / Android and I knew it would be a nice setup for him. However, now I'm considering a second one for myself because the audio quality is just great! Perfectly tuned.. not too much bass but very clear and loud. I was there with him when he set it up and the setup was very easy to get everything linked. Was able to use google assistant to play music from his account and even dim some of the WIFI lighting he has setup. It's nice too that it makes it easy for anyone to quickly chime and and start playing the next song.
Overall the unit is nice and compact, doesn't take up much space but fills the entire room with "3D" sound.. it's hard to pinpoint where its coming from especially if you set it out of view.
It may not be the best option if you're really big on heavy base, but for the casual listener who wants good clean audio this is a great product and feels and looks premium. I will say too it's much louder than my Amazon Echo speaker but maybe not quite as good as the Apple Siri pod thing.. but that's also much more expensive and nobody really likes Siri anyway.
JBL did a great job with this product. Thanks JBL!
Date published: 2020-04-17
Rated 1 out of
5
by
Unhappyy from
Waste of money. Hard to operate.
I bought this 2 months ago and it has been nothing but frustrating. The Bluetooth feature is very difficult to get to work and connecting via Wi-Fi is a hassle. For something with such a simple function, I am not happy with my purchase.
Date published: 2023-01-17
Rated 5 out of
5
by
Meringo from
Better than these early reviews suggest
I bought a couple of these during the holiday sale -- instantly falling in love. I was looking to expand my whole home audio system, which is Google Home/chromecast based. Inititially I was blown away by there suprisingly good sound for size -- but then I discovered something magical: You can make them a stereo pair through the Google Home app. I didn't know / nowhere is it mentioned that you can do this on the product pages or marketing. With that said, setup is a little confusing as it asks you to identify left and right with a blinking light -- that doesn't seem to work, but jump over that screen and the stereo pair works. I've confirmed with L/R stereo youtube tests. I've got Two sets now in operation and hope to get at least one more set. Audio performance is much better than my 2x Google Nest Minis also setup in a stereo pair, likely due to the larger drivers and physical weight.
At any rate, Get these. The $59 holiday price was nuts. Thats when I got my first set. Then it went to 79.99 and I found two more. Price is $120 now? As a single unit, sure. Get two in a sale!
Date published: 2020-01-04
Rated 4 out of
5
by
yjax from
JBL Link Music - Impressive right out of the box
Review - JBL Link Music
I received this speaker about 2 weeks ago and have thoroughly enjoyed using it. I was impressed by the ease of set-up and the sound quality, right out of the box. There was plenty of bass to vibrate the top of my entertainment unit even at 1/3 volume, while not blowing out the highs or sounding overly droning.
The mid and high ranges are crisp and clean, yet warm...carrying that traditional JBL sound I've become accustomed to. The fact that it sends music 360 degrees and the microphone picks up easily from wherever I am in the room, makes it a pleasure to have and use. Google Home setup worked without a hitch the first time and even worked well immediately with my LG B6 OLED TV and attached Chromecast 4K Ultra. I really look forward to adding more Google Home voice activated components very soon.
Overall, I think it's a great product!
Date published: 2020-03-20
Rated 1 out of
5
by
Ashleigh from
Useless for apple home
Very unreliable. Sometimes it works, sometimes it doesn’t. Very disappointed
Date published: 2020-09-24
Rated 5 out of
5
by
Indyded from
Great sound, nice design Google Home and Airplay 2
I have bought two of these units for my Home network. For the size and cost, the sound, build and setup are really hard to beat. By far the least expensive option if you want Bluetooth, Google Home and Airplay 2. What I can't understand is why they are apparently off the market. Mine were both resales through eBay.
Date published: 2022-01-13
Rated 5 out of
5
by
John5863 from
360 degrees of incognito sound!
Let me start by saying that you don't need a big speaker to produce quality balanced sound. This speaker is the perfect gift for those with offices, small dorm rooms for college students, those with disabilities who need the assistance of google for aid with time, weather and a collection of appointments or important events to remember. Would like to see easier set up options for those that are visually or slight hearing impaired as the setup can be somewhat complex for even most tech savvy individuals. I love the color schemes for this line. Maybe you can add these to other speakers in your line. Price wise this is worth the money. This is a total touchless speaker if you choose. With voice controls you can tell Google assistant to play music, turn volume up or down, skip track and a host of other commands. Hey maybe for the next gen model you can up the size to maybe the size of two of these stacked on top of each other with that 360 sound. Thanks again jbl for another great product!
Date published: 2020-03-09
Rated 3 out of
5
by
VictorJ from
Misleading promotional video, it is not portable
Although the sound is good, this IS NOT A PORTABLE SPEAKER, as the promotional video shows. The video displays the product all around the house and even on the packaging there is an image of the product in the living room and no cables plugged in, this is very misleading
Date published: 2023-01-19
Rated 5 out of
5
by
elfaegis from
Great sound and Google too!
This speaker has been life changing for me, and replaces a Bose that was bigger and a whole lot clunkier. For its small size, it has tremendous sound ... and I love that it works as a Google Assistant too. I am very happy with it.
Date published: 2022-02-19
Rated 1 out of
5
by
Mike74 from
Say No to Google
It would have been good to know it requires the google app. I would not have bought it. There should be an alternative. Apparently not.
Date published: 2020-09-03
Rated 5 out of
5
by
Jayt303 from
Great speaker !
We got this for our living room and its perfect for what we need.
It links up fine with spotify and apple air play so we can use our phones or just tell it what to play. The sound is good and fills the room.
The only thing i would add would be an app with an Eq so i could adjust the sound.
Date published: 2020-06-06
Rated 1 out of
5
by
Tim100 from
Don't buy this hunk of junk!
I have no idea if this product is any good or not because I can't get it to work and I can't get any support from JBL! It came with no instructions. I thought this product would make my life easier but it has been an extremely frustrating experience. Done with JBL for good after this.
Date published: 2020-04-16
Rated 1 out of
5
by
AliC from
So disappointed
I can't believe it. I got this for my daughter to play with and listening music. I didn't know that needs to be connected all the time so she can't take it with her everywhere. I'm so disappointed with this purchase and also see that the price drop. I feel betrayed by JBL...
Date published: 2023-01-13
Rated 2 out of
5
by
bob290 from
Disappointed
I bought this and returned it. I was expecting the versatility to be able to use it as a simple bluetooth speaker, but it is primarily a google assistant that supports airplay. The sound was decent, but I'm not crazy about google collecting my information.
Date published: 2021-03-19
Rated 5 out of
5
by
nismos14 from
Excellent, think Google Home Speaker Improved
I have to admit I was not thinking this speaker would be anything super amazing but initial impressions are that it's much better than expected. This little speaker gets very loud, but with quality output. Very nice highs, high amount of detail in the upper and mid ranges. The bass is only slightly lacking on the very low end, but is more than adequate for most listening.
In testing, I listened to the speaker alone rendering the above results. Later I created a speaker group in Google Home in order to test a Google Home speaker and the JBL Link side by side. I had the volume levels set identically and no adjustment on the EQ for the Google Home Speaker. Very impressive to say the least. The JBL is clearly more detailed and provides a better low end presence. I muted each one independently and had clear, better, more detailed, and more expansive sound from the Link speaker.
Date published: 2020-03-13
Rated 5 out of
5
by
BigBrown56 from
Sweet JBL LINK
Purchased these Link speakers for the simplicity of use. Very easy setup and excellent JBL sound.
Date published: 2021-09-02
Rated 3 out of
5
by
AlphaDog from
It’s a good basic player
This WiFi device meets my needs. I didn’t want to spring for another Google Max for my bedroom, and the Google mini that I have sounded too weak. This device is a nice compromise. I placed it on my night stand and listen at night as I drift off to sleep. I never play it too loud and it has enough bass to please me at lower decibels. I noticed that it sounds better across the room at higher decibels but that’s not what I bought to do. The Google Assistant is not up to par compared to my Google devices and it cannot do the things a pure Google device can such as setting a sleep timer for me. It claims that it is still learning when I ask it things that it can’t answer. As long as you have reasonable expectations you will probably be ok with it.
Date published: 2020-05-11
Rated 1 out of
5
by
Greg_M from
Beware!
Beware the label "Chrome-Cast Built-In". That in no way allows you to escape downloading not one, but TWO apps just to get it running. And one app is no longer compatible with PC, so you are FORCED to run your speakers (and the rest of your house) through your phone. I returned the JBL Link and bought a Bose SoundTouch 10. Had it set up and working in about 10 minutes.
Date published: 2019-12-10
Rated 5 out of
5
by
Dave1000 from
Great smart speaker
Great sound all around the room. It also picks up voice commands from all over the room.
Date published: 2021-11-29
Rated 1 out of
5
by
noreviewstom2 from
Awful
The speaker arrived with a busted speaker. Not buying refurbished again from JBL.
Date published: 2023-05-20